During the Needs Analysis, The Learning Advocates partners with the client to determine the specific nature of the workforce challenge: The "Discovery Method" might take many forms, including:

• Informal conversations with the strategic executive team to determine the "symptoms" of the challenge.
• Confidential Round table discussions with all level of employees to secure input regarding the most burning issues that negatively and positively impact all measurements.
• Anonymous responses to "personalized to customers" questionnaires that pinpoint the exact issues and the degree of concern over prioritized issues.
• The Scoping of issues that are not mentioned but that are observed as contributing factors by The Learning Advocates.
• At the end of the Needs Analysis the exact issue/s is defined and the hoped for results are also defined. Measurements desired are defined. The value of the changes, in terms of productivity, quality, and costs are determined.

When appropriate, assess formally or informally the current skill levels to better monitor gains made through seminars, classes or changes in business processes. Read more about Step 2: Assessments.

Specifically designed to increase skills in designated areas. Read more about Classes/Seminars and Coaching for Improvement.

Evaluations are measured on 4 levels. The 4th and highest level evaluates progress over a period of time. In the Full Circle Solution the client must see positive change in the defining challenge that STICKS! Ways to measure the final solution are:

• The solution is institutionalized, a part of the work culture.
• The value of the new skill or change is acknowledged by all, with all able to measure the positive effect.
• The positive result must impact in a way that aligns with the vision, mission, and goals of the company.

To find out more about our full circle solutions, call Marybeth Hoesterey at 214-405-8270 or email her at MarybethHoesterey@LearningAdvocates.com.